ASSISTANT DIRECTOR OF LOANS
Assistant Director, Loans
Arizona State University
Off-Campus: Other AZ Locations
JR126982
End Date: September 29, 2026
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Description:
Under general direction, the Assistant Director, Loans provides administrative and operational leadership for Federal Direct Loan administration and related Title IV financial aid processes. Supports the planning, coordination, and oversight of loan processing operations, including origination, disbursement, reconciliation, adjustments, compliance monitoring, policy and procedure development, staff supervision, and system/process improvements.
Position Salary: $53,695 per year
Desired Qualifications:
- Three or more years of progressively responsible experience administering Federal Direct Loans, including origination, disbursement, adjustments, cancellations, and reconciliation.
- Demonstrated experience administering federal Title IV financial aid programs, with particular emphasis on the Federal Direct Loan Program.
- Experience interpreting and applying federal financial aid regulations, institutional policies, and procedural requirements.
- Experience reviewing and resolving complex student financial aid eligibility and loan-processing issues.
- Demonstrated experience working with financial aid systems, student information systems, and federal student aid systems.
- Demonstrated organizational, analytical, problem-solving, and effective communication skills.
- Comprehensive knowledge of Title IV regulations and Federal Direct Loan eligibility requirements, including annual and aggregate loan limits, loan periods, cost of attendance, enrollment requirements, overawards, and resolution of conflicting information.
- Working knowledge of U.S. Department of Education systems, including Common Origination and Disbursement (COD), NSLDS, and FAFSA Partner Portal (FPP).
- Experience monitoring loan-processing operations to ensure accurate and timely origination and disbursement.
- Demonstrated ability to interpret new or revised federal regulations and translate regulatory requirements into operational policies, procedures, system requirements, and staff training.
- Experience developing, reviewing, and maintaining policies and procedures related to federal student loan administration.
- Experience identifying compliance risks, processing errors, over awards, overpayments, and implementing appropriate corrective action.
- Experience conducting quality-control reviews and maintaining accurate, complete, and auditable financial aid records.
- Experience collaborating with financial aid systems, compliance, student accounts/business services, enrollment services, and other institutional partners to resolve complex loan and student eligibility issues.
- Experience with financial aid system testing, implementation, upgrades, and process improvements.
- Demonstrated experience supervising, training, developing, and evaluating professional staff.
- Ability to manage multiple operational priorities and processing deadlines in a high-volume financial aid environment.
- Demonstrated commitment to student-centered service while maintaining institutional and regulatory compliance.
Department Statement:
In support of the university’s mission and goals, Academic Enterprise Enrollment advances awareness of Arizona State University as the New American University through data-informed strategies that enroll and support a student population reflective of its vision across campus and digital immersion environments. AEE brings professionalism and discipline to the formulation of enrollment strategy and the refinement of enrollment processes and is an effective collaborator with our college and school colleagues and other enrollment partners within the Academic Enterprise, the Knowledge Enterprise, the Learning Enterprise and EdPlus.
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$23798.htmld
To be considered, your application must include all of the following attachments:
- Cover letter
- Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This NewAmerican University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
About Arizona State University
Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.
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